PRIVACY POLICY

At Rare Your Concierge Service, we treat your personal data with the same level of discretion and security that we apply to our premium sourcing operations. This Privacy Policy details how we collect, manage, use, and protect your information when you browse our website or utilize our concierge services.

1. Information We Collect

To fulfill your luxury sourcing requests and provide a seamless concierge experience, we collect the following categories of data:

- Identity & Contact Data: Full name, billing address, physical shipping address, email address, and telephone number.

- Transaction Data: Details regarding payments made by you and specific descriptions of the high-end items or services you have commissioned from us.

- Technical Data: IP address, browser type, operating system, and cookie information used purely to optimize your experience on our Squarespace platform.

2. How We Use Your Information

Your data is processed strictly for the following operational needs:

- To execute, purchase, secure, and deliver the specific luxury items you request.

- To communicate transaction updates, invoices, and shipping tracking information.

- To comply with mandatory European financial, tax, and anti-money laundering regulations.

3. Data Sharing with Third Parties

We do not sell, lease, or distribute your personal profile to marketing agencies. Your data is shared exclusively with necessary service partners to complete your orders:

- Logistics Providers: Premium courier services (e.g., DHL, FedEx) receive your name, address, and contact number solely to execute the delivery.

- Payment Gateways: Secured systems (such as Stripe or PayPal) handle payment processing directly. RYCS does not store your raw credit card numbers or banking credentials.

4. Data Security and GDPR Compliance

Operating out of the European Union, RYCS complies fully with the General Data Protection Regulation (GDPR). We employ strict administrative and technical protocols to prevent unauthorized access, loss, or alteration of your personal data. You retain the right to request access to, correction of, or permanent deletion of your personal records at any time by contacting our office at office@ryconcierge.com.